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Terms of Service

The deal between us.

Last updated: 30 June 2026

These Terms govern your use of Currant — the Slack-native async status and flow-observability service at app.currant.work and the site at currant.work (together, the "Service"). Currant is operated by Currant Software, LLC, a Texas limited liability company ("Currant," "we," "us"). By installing or using the Service, you agree to these Terms. If you're using Currant on behalf of an organization, you confirm you're authorized to accept these Terms for it. Questions: hello@currant.work.

Plain-English summary (the Terms below control). Currant gathers the unanswered @mentions waiting on you into one queue, can set your Slack status from that load, and gives leaders a content-free view of where async work is waiting. Optional, paid content features process message text to add things like topics and summaries — and you choose what Currant can see, including whether it reads your own DMs. Use it lawfully and don't abuse it. It's free during the pilot; paid plans may come later. You and your organization keep ownership of your data; we just need the limited rights to run the Service. The Service is provided "as is," our liability is limited, and Texas law governs. Disputes are resolved by individual binding arbitration (no class actions). You can stop anytime by turning Currant off or uninstalling it.

1. The Service

Currant is a Slack application that gathers the unanswered @mentions waiting on you into one queue, can automatically set your Slack status from that load, and provides workspace admins a content-free dashboard about response pace and where work is waiting. Optional, paid content features may process message text — to derive things like topics, ask summaries, and focus signals — and you control what Currant can access, including whether it reads your own DMs and private channels and whether any derived signal is shared with your organization. Those optional features, the connectors (e.g., GitHub, Jira), and how data is handled are described in, and governed by, our Privacy Policy. The Service depends on Slack and on third-party providers, and may change as the product evolves.

2. Eligibility & accounts

You must be at least 18 (or the age of majority where you live) and able to form a binding contract. A workspace admin installs Currant for a Slack workspace; individuals then choose whether to opt in. You're responsible for the activity under your Slack account and for the accuracy of the access you grant. Sign-in to the admin dashboard uses Slack (OpenID Connect).

3. Acceptable use

You agree not to:

  • use the Service to harass, surveil, or unfairly penalize people, or in any way that violates law or others' rights;
  • reverse-engineer, scrape, overload, probe, or attempt to bypass the Service's limits or security;
  • resell, sublicense, or provide the Service to third parties except as intended;
  • misrepresent your authority to install Currant or accept these Terms for an organization;
  • use the Service to build a competing product, or to violate Slack's or any connected tool's terms.

Currant is a tool for visibility and flow, not for individual performance policing; you're responsible for how your organization uses what it shows.

4. Fees & payment

Currant is currently offered free of charge. We may introduce paid plans; if you subscribe, you authorize us (through our payment processor, Stripe) to charge the fees and applicable taxes for your plan on a recurring basis until you cancel. Fees are stated at purchase. We don't store your card details. Except where required by law, fees are non-refundable. We may change pricing prospectively with notice.

5. Cancellation

You can stop using Currant at any time — turn it off (/currant off), pause it, or have an admin uninstall it. Uninstalling removes the Service from your workspace and triggers deletion of that workspace's data as described in the Privacy Policy. If you're on a paid plan, cancellation stops future renewals; it doesn't retroactively refund the current period unless required by law.

6. Your data & ownership

As between you and us, you and your organization own your data. You grant Currant the limited, non-exclusive license needed to receive, process, and display that data to operate the Service for you (including the content-free metadata processing that is the default, and any optional content/connector features you enable). What we collect, how we use it, retention, and your choices are set out in our Privacy Policy, which is part of these Terms. If you require a data processing agreement, our Data Processing Agreement governs our processing of personal data on your behalf and is incorporated into these Terms. Where the California CCPA/CPRA applies, Currant acts as a service provider: we do not sell or share your personal information, and we process it only to provide the Service or as the CCPA/CPRA otherwise permits.

7. Intellectual property

Currant, including its software, dashboards, designs, and brand, is owned by us and protected by intellectual-property laws. We grant you a limited, revocable, non-transferable right to use the Service under these Terms. You get no rights in the Service except as expressly granted. Feedback you send us may be used freely to improve the Service.

8. Third-party services

Currant runs on Slack and integrates with third-party providers (e.g., Slack, Stripe, our hosting provider, and any tools you connect such as GitHub or Jira). Your use of those services is governed by their own terms and privacy policies, and we're not responsible for them. If Slack or a provider changes or restricts its platform, the Service may change accordingly.

9. Term & termination

These Terms apply while you use the Service. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or if we discontinue the Service. You may stop at any time (§5). Provisions that by their nature should survive — ownership, disclaimers, liability limits, indemnification, and governing law — survive termination.

10. Modifications & availability

The Service is evolving. We may add, change, or remove features, and we don't guarantee uninterrupted availability — there may be downtime for maintenance, updates, or causes beyond our control. We're not liable for unavailability or for any loss from changes to features.

11. Disclaimer

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that its metrics, estimates, or suggestions are accurate or fit for any decision. Figures such as wait times, cost-of-waiting, and bottleneck or reply-time estimates are directional indicators, not guarantees, and should not be the sole basis for employment or other consequential decisions. AI-generated outputs (such as summaries, topic labels, and suggested replies) may be incomplete or inaccurate; review them before relying on them.

12. Limitation of liability

To the maximum extent permitted by law, Currant will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the claim, or (b) US $100. Some jurisdictions don't allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Currant from claims, damages, and reasonable costs arising out of your misuse of the Service, your violation of these Terms or applicable law, or your data or the way your organization uses the Service's outputs.

14. Governing law & dispute resolution

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules.

Informal resolution first. Before starting any formal proceeding, you agree to email hello@currant.work and give us 30 days to resolve the dispute informally; we'll do the same.

Binding arbitration. If we can't resolve it informally, you and Currant agree that any dispute arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its applicable rules, seated in Texas (or conducted remotely by agreement). Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver: disputes will be resolved only on an individual basis. You and Currant waive any right to bring or participate in a class, collective, consolidated, or representative action.

Carve-outs. Either party may still (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in the state or federal courts located in Texas for intellectual-property infringement or unauthorized access to or misuse of the Service. For any matter not subject to arbitration, those Texas courts have exclusive jurisdiction and you consent to their venue.

15. Changes to these Terms

We may update these Terms as the Service evolves; we'll revise the "Last updated" date and, for material changes, take reasonable steps to let you know. Continuing to use the Service after changes means you accept the updated Terms.

16. Miscellaneous

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is unenforceable, the rest stays in effect. Our not enforcing a provision isn't a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. You consent to receive communications and records electronically.

17. Contact

Questions about these Terms: hello@currant.work — Currant Software, LLC, 5900 Balcones Drive STE 100, Austin, TX 78731, USA.